ct888 Privacy Policy

Last Updated: June 2026

1. Introduction and Scope

This Privacy Policy ("Policy") applies to all personal data collected, processed, and stored by ct888 in connection with the ct888 online gaming and sports betting platform, including its website, mobile interface, customer support channels, and all related services (the "ct888 Platform" or "ct888").

ct888 is committed to protecting the privacy and personal data of its users, including players across Pakistan — in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, and all other regions. This Policy explains, in plain and accessible language, what data ct888 collects, why it collects it, how it is used, and what your rights are.

By registering an account on ct888 or using the ct888 Platform, you acknowledge that you have read and understood this Policy. This Policy should be read together with the ct888 Terms & Conditions and Responsible Gaming Policy.

2. Data Controller

For the purposes of applicable data protection law, ct888's operating entity is the data controller responsible for your personal data collected through the ct888 Platform. If you have any questions about how ct888 processes your data, or wish to exercise any of your data rights, please contact us using the details provided in Section 14 of this Policy.

3. What Personal Data We Collect

ct888 collects personal data that is necessary for the operation of the Platform, compliance with legal obligations, and the provision of a safe and enjoyable gaming experience. The categories of personal data ct888 may collect include:

Category	Examples
Identity Data	Full name, date of birth, nationality, government-issued ID number
Contact Data	Email address, mobile number, residential address (city, province, country)
Account Data	Username, hashed password, account preferences, communication history
Financial Data	Payment method details (JazzCash account, Easypaisa account, bank account), transaction history, PKR balance
KYC / Verification Data	National Identity Card (CNIC) or Passport image, proof of address documents, selfie verification
Gaming Data	Game history, bet records, cricket betting history, PSL wager activity, session durations, bonus usage
Technical Data	IP address, device type, operating system, browser type, session identifiers, login timestamps
Responsible Gaming Data	Deposit limits set, self-exclusion records, cooling-off period history

ct888 does not collect special categories of sensitive personal data (such as health data, racial or ethnic origin, or political opinions) unless explicitly required by responsible gaming obligations and with your knowledge.

4. How We Collect Your Data

ct888 collects personal data through the following means:

• Registration: When you create a ct888 account, you provide identity, contact, and account data directly.
• KYC Verification: When you submit identity documents to fulfil withdrawal verification requirements.
• Deposits and Withdrawals: When you make transactions via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, or other accepted methods.
• Platform Use: Automatically as you use the ct888 Platform — game sessions, bets placed, pages visited, features used.
• Customer Support: When you contact ct888 via live chat, email, or any other support channel.
• Cookies and Technical Tracking: Via cookies and similar technologies as described in Section 9.

5. Purposes and Legal Bases for Processing

ct888 processes personal data for the following purposes and on the following legal bases:

• Account Management: To create, maintain, and administer your ct888 account. Legal basis: contractual necessity.
• Payment Processing: To process PKR deposits and withdrawals via JazzCash, Easypaisa, and banking partners. Legal basis: contractual necessity.
• KYC and Anti-Fraud: To verify your identity, prevent fraud, and comply with anti-money laundering obligations. Legal basis: legal obligation and legitimate interests.
• Responsible Gaming: To monitor gaming behaviour, apply limits and self-exclusion tools, and identify potential problem gambling. Legal basis: legal obligation and legitimate interests.
• Customer Support: To respond to your enquiries and resolve disputes. Legal basis: contractual necessity and legitimate interests.
• Platform Improvement: To analyse usage patterns and improve the ct888 Platform. Legal basis: legitimate interests.
• Marketing Communications: To send you promotional offers, bonus notifications, and cricket or PSL betting updates where you have consented to receive such communications. Legal basis: consent. You may withdraw consent at any time.
• Legal Compliance: To comply with applicable law, regulatory requirements, and court orders. Legal basis: legal obligation.

6. Data Sharing and Third Parties

ct888 does not sell, rent, or trade your personal data to third-party marketers or advertisers under any circumstances. Personal data may be shared with the following categories of third parties, strictly on a need-to-know basis:

• Payment Processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and other payment partners for the purpose of processing transactions.
• KYC Verification Providers: Accredited identity verification services used to process CNIC or passport submissions.
• Game Providers: Software providers such as Evolution, Pragmatic Play, and NetEnt may receive technical session data necessary to deliver their games. These providers do not receive your identity or financial data.
• Legal and Regulatory Authorities: Where required by applicable law, court order, or regulatory requirement, ct888 may disclose personal data to relevant authorities.
• IT and Infrastructure Providers: Hosting, security, and platform technology vendors engaged to operate the ct888 Platform infrastructure.

All third-party service providers engaged by ct888 are bound by contractual data protection obligations and are prohibited from using your personal data for any purpose other than the specific service they provide to ct888.

7. International Data Transfers

Where personal data is transferred outside of Pakistan to third-party service providers or infrastructure partners, ct888 ensures that appropriate safeguards are in place — including contractual protections — to maintain the equivalent level of data protection applicable under this Policy. If you have questions about specific transfer arrangements, please contact support.

8. Data Retention

ct888 retains personal data for the following periods:

• Active accounts: For the duration of the account's existence plus any mandatory retention period required by applicable law or regulation (typically five to seven years following account closure for financial and KYC records).
• Self-excluded accounts: Self-exclusion records are retained for the duration of the exclusion and for a further period to prevent inadvertent re-registration.
• Marketing consent records: Retained until consent is withdrawn and for a reasonable period thereafter as evidence of consent management.
• Support correspondence: Retained for a period of up to three years from the date of the last interaction, for the purpose of dispute resolution.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised.

9. Cookies and Tracking Technologies

ct888 uses cookies and similar technologies on the Platform. The cookies used by ct888 fall into the following categories:

• Strictly Necessary Cookies: Required for the Platform to function — session management, login authentication, security tokens. These cannot be disabled without preventing core functionality.
• Functional Cookies: Remember your preferences such as language settings and responsible gaming limit configurations.
• Analytics Cookies: Used to understand how players interact with the Platform — page visits, game preferences, session durations — for the purpose of improving ct888. Data collected is aggregated and anonymised where possible.

ct888 does not use third-party advertising cookies or tracking pixels that report your behaviour to external advertising networks. You can manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will affect Platform functionality.

10. Your Rights

Subject to applicable law, you have the following rights regarding the personal data ct888 holds about you:

• Right of Access: You may request a copy of the personal data ct888 holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal obligations.
• Right to Restriction: You may request that ct888 restrict processing of your data in certain circumstances.
• Right to Withdraw Consent: Where processing is based on consent (e.g., marketing communications), you may withdraw consent at any time without affecting the lawfulness of prior processing.
• Right to Object: You may object to processing based on legitimate interests in certain circumstances.

To exercise any of these rights, please contact ct888 support. We will respond to valid requests within 30 days. In certain circumstances, requests may be refused where ct888 has legal grounds to do so — for example, where retention is required by anti-money laundering law.

11. Security Measures

ct888 implements a range of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include 256-bit SSL encryption on all data transmissions, secure password hashing using industry-standard algorithms, two-factor authentication for account access, role-based access controls for internal staff, regular security assessments, and incident response procedures.

Notwithstanding these measures, no system is entirely immune from security risk. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ct888 will notify affected individuals and relevant authorities as required by applicable law.

12. Children's Privacy

The ct888 Platform is strictly for adults aged 18 and over. ct888 does not knowingly collect or process personal data from persons under the age of 18. If ct888 becomes aware that a minor has registered an account or submitted personal data, the account will be closed immediately and all associated data deleted. If you believe that a minor has accessed ct888, please notify us immediately.

13. Changes to This Policy

ct888 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered players via email or in-platform notification prior to taking effect. The date of the most recent revision is displayed at the top of this Policy. Your continued use of ct888 following such notification constitutes acceptance of the revised Policy.

14. Contact Us

For questions, concerns, or to exercise your data rights under this Privacy Policy, please contact ct888 via:

• Live Chat — available 24/7 on the ct888 Platform (response under 2 minutes)
• Email — [email protected] (response within 24 hours)

Please include "Privacy Request" in the subject line of any email concerning your personal data rights. ct888 takes all privacy enquiries seriously and will acknowledge receipt promptly.